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AIA Income Protection Insurance - a review

AIA Income Protection Insurance offers monthly benefits when a prolonged illness or injury impacts your ability to work. Discover key features in this review.

24 min to read

AIA NZ is a trusted name in the New Zealand insurance landscape, providing insurance products specifically tailored to the Kiwi lifestyle. For policyholders unable to work for a prolonged period due to illness or injury, AIA Income Protection Insurance offers regular monthly payments plus other benefits to support recovery and rehabilitation expenses, living costs, and ongoing financial commitments, like rent, mortgage, and debts. 

Policywise works with the full suite of AIA products, including life, trauma, total and permanent disablement, health, group, and business cover. In this review, we’ll look at their income protection plans in detail.

TIP

Learn more about different types of insurance from a licenced financial adviser and see what's best for your circumstances.

Health | Life | Trauma | Total and Permanent Disability | Income Protection

AIA NZ - a brief company overview

Helping make New Zealand “one of the healthiest and best-protected nations in the world.”

The AIA Group began selling insurance in 1919 - over a hundred years ago - in Shanghai, China. Expanding into the New Zealand market in 1981, AIA NZ enjoyed rapid, constant growth and can now count more than 797,000 Kiwi policyholders. AIA NZ paid out 92% of claims in 2024.

Backed by the Asia-Pacific AIA Group, one of the largest insurers in the world, AIA NZ knows that good health is invaluable. The company believes in “contributing to the wellbeing of people in every community” and encourages policyholders to take charge of their own health, too.

Key facts about AIA NZ 

Founded: 1981

Location: Auckland, New Zealand

Financial strength rating: AA (Very Strong), Fitch Ratings (Dec 2024)

Claims approved: 92% (2024)

Total claims paid: $829.6m (year ended 31 December 2024)

Solvency details (30 June 2025)
Statutory fund ($M) Total AIA New Zealand ($M)
Solvency capital
772.2
988.2
Adjusted prescribed capital requirement
672.3
872.7
Adjusted solvency margin
99.9
115.5
Adjusted solvency ratio
115%
113%

What is income protection insurance?

Income protection insurance provides regular monthly payments if you suffer an illness or injury that prevents you from working temporarily or permanently. You'll receive your monthly payments for the duration of the benefit period elected when you purchased the policy. 

Think of income protection as a worthwhile investment in protecting your finances so you can meet your regular monetary commitments. It can also help pay for expenses due to your injury or illness, such as rehabilitation, home care, healthcare, medications, and specialist consultations.

Additionally, your income protection premiums may be tax-deductible, and the benefit payments you receive may be taxable. 

Note: ACC (Accident Compensation Corporation) in New Zealand assists with accidents and injuries, but doesn't cover disabilities due to sickness or long-term illnesses.


RECOMMENDED READINGS

What ACC does not cover and how to fill the gap

Do I need income protection insurance?

Income protection vs trauma insurance


AIA Living income protection plans 

AIA offers two income protection plans: Income Protection and Mortgage, Income or Rent Cover.

AIA Living Income Protection

With AIA Living Income Protection, you have three options on how your monthly benefit will be calculated:

  • Agreed value: Your income replacement is based on the agreed proportion of your income set at the policy's inception. 
  • Indemnity: Your income replacement is based on a proportion of your income at claim time. 
  • Loss of earnings: At claim time, you can choose whether your benefits are calculated based on agreed value or indemnity - whichever is higher. This option is particularly beneficial if your income fluctuates.

AIA Living Mortgage, Income or Rent Cover (MIRC)

AIA has replaced its Mortgage and Income Protection (MIP) product with the AIA Living Mortgage, Income or Rent Cover (MIRC) as of 31 July 2025. 

MIRC’s enhancements directly address Kiwis’ increased need for better monthly protection and more favourable offset terms. It provides a higher maximum benefit of up to $20,000 per month. In addition, there’s no ACC or WINZ offset for the first $7,500, giving you more net support when you need it most.

MIRC calculates your monthly payments in two ways:

  • Up to 115% of your rent or mortgage payments on your residential property, or 
  • 45% of your total income

AIA Living Income Protection vs AIA Living Mortgage, Income or Rent Cover 

Comparing key features and benefits

The benefits we’ve outlined below are only a snapshot. A Policywise adviser can walk you through all the details and provide personalised recommendations. We also help you weigh AIA’s cover against other leading income insurers so you can feel confident you’re getting the best fit for your needs.

Feature
AIA Living Income Protection (IP)
AIA Living Mortgage, Income or Rent Cover (MIRC)
Eligible age 16-55 (up to 60 if managerial role) 16-55 (up to 60 if managerial role)
Cover type Choice of:
• Agreed value
• Indemnity
• Loss of earnings
Choice of:
• Up to 115% of rent or mortgage payments on residential property
• 45% of gross income
Maximum monthly benefit Based on selected cover type and income Up to $20,000 per month
Waiting periods 2, 4, 8, 13, 26, 52, or 104 weeks

If your chosen waiting time is 26, 52, or 104 weeks, in certain situations, you can shorten it without submitting further medical proof
4, 8, 13, 26, 52, or 104 weeks

If your chosen waiting time is 26, 52, or 104 weeks, in certain situations, you can shorten it without submitting further medical proof
Benefit periods 1, 2, or 5 years, or to age 65 (or 70 for selected occupations) 2 or 5 years, or to age  65 (or 70 for selected occupations)
Offsets (ACC/WINZ) ACC/WINZ payments offset  No offset on first $7,500/month (across AIA mortgage protection-type covers); offsets apply above that amount
Built-in benefits

Total disability income

You'll get a monthly payment (less offsets) after the waiting period ends, and it'll continue until you're no longer completely disabled, or your benefit or cover term ends



Partial disability income benefit

If you become partially disabled, you'll receive a benefit payment at the end of each month 



Partial disability bridging benefit

If you switch from a total disability to a partial disability benefit, you'll receive a one-time payment equivalent to a third of your final total disability benefit



Enhanced partial disability

When your claim changes from total to partial disability, you’ll get a top-up benefit for up to 12 months while on claim



Recurrent disablement benefit

If your disability recurs within a year due to the same or a related illness or injury, AIA may waive your waiting period



Back to work benefit

You'll get a one-time payment worth three times your monthly benefit if you go back to work after claiming for more than 12 (but less than 24) consecutive months. This does not apply to plans with a benefit period of 1 or 2 years



Vocational assistance

This benefit helps cover the cost of a job training program approved by AIA if you can't resume your previous occupation because of your disability and need to retrain



Home modification & equipment expense benefit

In case of total disability, AIA can pay you up to 12 times your monthly benefit to help fund necessary special equipment or changes to your home



Bed confinement benefit

Provides daily benefits if, during the waiting period, you’re confined to bed and under full-time care for more than three days and in an occupation class other than five



Home care benefit

Extra funding to help pay for a carer for up to 6 months. The payment is made after rendering the service and goes to the caregiver, whether a professional or a direct family member who used to work 28 hours per week or more and had to give up work to care for the life assured



Pregnancy premium waiver

Provides a premium waiver for six consecutive months between your second trimester and six months after your pregnancy. You can still file a claim during this premium waiver period



Childcare support benefit

If you're totally or partially disabled and have children under 14, AIA may reimburse some of the costs of extra childcare support



Worldwide cover

You are insured whether you're at home, travelling, or living abroad



Future insurability

You can boost your cover every three years without providing more medical information. Limits, conditions, and premium increases apply



Property special event facility

You can increase your cover when you increase your existing mortgage or purchase a property, whether it’s a home, holiday home, or residential land



Premier cover option

Adds extra cash benefit, permanent disablement benefit, and bereavement grant



Optional add-ons




Redundancy cover

Gives you up to 6 months of monthly payments if you’re made redundant



Retirement protection 

If you’re totally disabled, AIA will keep up your KiwiSaver contributions while you’re on claim



Mental health limitation

Lowers your premiums but limits mental health claims to 2 years. It’s only available with cover to age 65 or 70



Claim indexation

Your cover will rise each year with inflation, based on the consumer price index (CPI)



Please Note: Terms and conditions, as well as exclusions, apply to all AIA products. It's important to review your policy carefully to understand the specific terms of cover, benefits, and any limitations. This ensures that you have a clear understanding of the protection provided by each product. If you have any questions or would like some help finding the right policy for you, book a callback with a Policywise adviser; it's fast and free.



RECOMMENDED READINGS

Asteron Life income protection

Chubb income protection cover

Fidelity Life income protection

nib Ultimate Income Protection

Partners Life income protection insurance


 

AIA NZ offers more ways to strengthen your cover 

  • AIA Life Insurance: Ensures your loved ones receive financial protection in case of your unexpected passing or terminal illness diagnosis. It provides a lump sum payment to support your family, settle debts, and cover living expenses.
  • AIA Trauma Insurance: Offers a lump sum payment upon critical illness diagnosis, providing immediate financial aid for medical needs and lifestyle adjustments during recovery.
  • AIA Health Insurance: Comprehensive cover for medical expenses, including hospitalisation, surgeries, cancer care, consultations, and non-Pharmac-funded cancer chemotherapy drugs.
  • Total Permanent Disablement Insurance: Financial support in the event of permanent disability, providing a lump sum payment to cover ongoing expenses, medical care, and lifestyle adjustments.
  • Group Insurance: AIA offers easily adaptable solutions with cost-effective pricing, whether your business is small, with just 10 employees, or large, with 10,000.
  • Business and Rural Insurance: Protects businesses and rural enterprises against business interruption and other risks if the business owner or a key employee can’t work due to a total or partial disability, critical illness or injury, or death.

Do you need AIA Income Protection Insurance in New Zealand?

Income protection insurance provides vital support when unforeseen events, like an injury, disability, or illness, impede your ability to work. This cover ensures continuity in meeting your financial commitments and safeguards your quality of life during challenging times. 

While New Zealand’s ACC will cover you for accidental injury, it does not offer income replacement cover for total or permanent disability due to illness. 

Here's why income protection insurance is essential: 

  1. Financial security: Provisional data from WorkSafe revealed that from November 2023 to October 2024, there were over 28,000 injuries resulting in more than a week away from work - that’s an average of over 2,300 injuries per month. Various AIA policies, such as Income Protection, Trauma, Total Permanent Disability, and Health Cover, can provide a strong financial backup for your family if you need to stop working temporarily or permanently.
  2. Debt protection: Home loan rates in New Zealand have eased from recent highs of more than 7%. As of July 2025, residential mortgage interest rates are averaging 4.99% to 6.23%. While rates are gradually easing, many homeowners still face far higher costs than during the pandemic low. On top of this, household debt remains high, sitting at 170% of nominal disposable income based on the Reserve Bank of New Zealand’s March 2025 data. In this environment, if income drops due to illness or injury, being able to cover essential costs is crucial. AIA’s Mortgage, Income or Rent Cover and Income Protection Insurance can help pay debts, rents, mortgages, and loans, easing financial stress.
  3. Income replacement: The cost of living in New Zealand rose 3% in the 12 months to the December 2024 quarter. AIA’s Income Protection, Trauma, Disability, or Life Cover can help replace the financial input of the insured, enabling your family to maintain a quality of life and keep paying the bills.
  4. Education support: The costs of educating your child away from home at tertiary level in New Zealand can range from $20,000 to $40,000 per year, depending on the degree. AIA’s Income Protection, Life, or Trauma Cover ensures your children's education remains uninterrupted, no matter what.

Policywise: Your trusted insurance adviser

Policywise is a 100% free service which tells you which health, life, and disability insurance provider best fits your needs. We offer fast, comprehensive, and easy-to-understand comparisons of all leading providers and a simple summary clearly recommending which insurer is best for your situation.

Not all insurance policies are the same. Policywise can help you sort out the duds, avoid the lemons, understand the fine print and exclusions, and get the right insurance for you and your family.

We make the important decision of where to buy your insurance super easy. We’ll answer your questions, provide experienced advice and quotes, and manage all the back and forth throughout the application process. Taking out your cover through us means you'll have our lifetime support and claims advocacy, and we'll help you negotiate a positive outcome at claim time. We can also take care of lodging any claims on your behalf and back you up if the going gets tough.

Check out the reviews on our homepage for how other New Zealanders have found our service, because now is the time to get your income protection insurance sorted. Give your family or someone you love the most outstanding financial support possible. Book a 5-minute callback with Policywise today; our service is fast and free.

Important Disclaimer: The information on this website is general in nature and does not consider your personal situation. It is not intended as a definitive financial guide. Before making any insurance decisions, we recommend speaking with a licensed Policywise adviser.
 
Policywise advisers are licensed by the Financial Markets Authority to give financial advice on health, life, and disability insurance. For more, see our Public Disclosure page.
 
All insurance is subject to insurer approval. Policies may include stand-down periods, exclusions, terms and conditions, and premium loadings not listed here. Optional (add-on) benefits come at an extra cost. Please refer to the relevant policy document for full and current details, as insurers may update these at any time.
 
Product pages on this site are summaries only. In the case of any difference between website content and the insurer’s official policy wording, the insurer’s wording will apply.

Quickly find the cover that’s best for you

Policywise tells you which health, life or disability insurance best matches your circumstances, 100% free. Talk to one of our insurance advisers to find out which health or life insurance is best for you.

References

ACC. (2025, August 13). Injuries we don’t cover. Retrieved 07/09/2025 https://www.acc.co.nz/im-injured/what-we-cover/injuries-we-dont-cover

Reserve Bank of New Zealand. (2022, April 14). Household debt. Retrieved 07/09/2025 https://www.rbnz.govt.nz/statistics/key-statistics/household-debt 

Reserve Bank of New Zealand. (2025, September 5). New residential mortgage standard interest rates (B20). Retrieved 07/09/2025 https://www.rbnz.govt.nz/statistics/series/exchange-and-interest-rates/new-residential-mortgage-standard-interest-rates    

RNZ. (2024, February 6). How far will interest rates really fall? Retrieved 21/03/2024 https://www.rnz.co.nz/news/national/508511/how-fast-will-interest-rates-really-fall

Stats NZ. (2025, February 3). Household living costs increase 3.0 percent. Retrieved 07/09/2025 https://www.stats.govt.nz/news/household-living-costs-increase-3-0-percent/    

Stuff. (2023, August 29). Edmunds, S. Susan Edmunds: What's normal for home loan interest rates, anyway? Retrieved 07/09/2025 https://www.stuff.co.nz/business/money/300959246/susan-edmunds-whats-normal-for-home-loan-interest-rates-anyway 

Universities New Zealand. (n.d.). Fees for domestic students 2024. Retrieved 07/09/2025 https://www.universitiesnz.ac.nz/sites/default/files/uni-nz/documents/Fees%20for%20Domestic%20Students%202024%20update.pdf 

University of Otago. (n.d.). Living costs. Retrieved 07/09/2025 https://www.otago.ac.nz/future-students/accommodation/living-costs  

WorkSafe. (2025, July 24). Injuries resulting in more than a week away from work. Retrieved 07/09/2025 https://data.worksafe.govt.nz/graph/summary/injuries_week_away

Suggested readings

Is income protection insurance worth it? Do Kiwis need it?

Compare Best Income Protection Insurance Plans & Quotes 2025

Download our insurance comparison chart

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