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Here's what our customers say about us

These reviews are embedded here from Reviews.io, an independent third party website, so you can know that what you see is exactly what our customers have written, unfiltered by us.

Excellent

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4.9 average

3332 reviews

Suphansa

verified

Verified Customer

Hi Jared, I just wanted to thank you for the outstanding support with my health insurance. You made a potentially overwhelming...

2 months ago

Suphansa

verified

Verified Customer

Hi Jared, I just wanted to thank you for the outstanding support with my health insurance. You made a potentially overwhelming process feel easy and straightforward, and I really appreciate your patience, clear explanations, and quick responses. It’s such a relief to know I’m covered and in good hands. I truly appreciate everything you’ve done! Best regards, Suphansa

Becky

verified

Verified Customer

We have George helping us and it's been amazing, he's great, clear and easy to talk to!

2 months ago

Becky

verified

Verified Customer

We have George helping us and it's been amazing, he's great, clear and easy to talk to!

Karin Alice

verified

Verified Customer

Really informative and knowledgeable with fantastic communication and always going above & beyond yo get the best cover....

2 months ago

Karin Alice

verified

Verified Customer

Really informative and knowledgeable with fantastic communication and always going above & beyond yo get the best cover. Definitely recommend!

THI KIM CHI

verified

Verified Customer

I had a great experience with Andrez Soria. He was professional, knowledgeable, and attentive to my needs. He provided tailored...

4 months ago

THI KIM CHI

verified

Verified Customer

I had a great experience with Andrez Soria. He was professional, knowledgeable, and attentive to my needs. He provided tailored insurance options and made sure I understood each policy. The process was seamless and stress-free. I highly recommend Andrez for exceptional service and peace of mind.

Saswata

verified

Verified Customer

You are the best! Short and sweet and exactly discussing the issues and concerns that matter!

4 months ago

Saswata

verified

Verified Customer

You are the best! Short and sweet and exactly discussing the issues and concerns that matter!

Janelle

verified

Verified Customer

George was so helpful and really made the process of changing health insurance providers so easy. He really knew what policy...

4 months ago

Janelle

verified

Verified Customer

George was so helpful and really made the process of changing health insurance providers so easy. He really knew what policy would work for best for me.

Nandana

verified

Verified Customer

much appriciated for clear instructions and the service provided by the agent. It helps me to make a quick decsion on selecting a...

5 months ago

Nandana

verified

Verified Customer

much appriciated for clear instructions and the service provided by the agent. It helps me to make a quick decsion on selecting a insurance provider...

Dave

verified

Verified Customer

George was very knowledgeable across multiple providers, we managed to narrow down the best one for our family and followed...

6 months ago

Dave

verified

Verified Customer

George was very knowledgeable across multiple providers, we managed to narrow down the best one for our family and followed through with the cover.

Wei Ji

verified

Verified Customer

Was a little hesitant with going through the initial phone call, but it went much better than expected as Jared was able to...

6 months ago

Wei Ji

verified

Verified Customer

Was a little hesitant with going through the initial phone call, but it went much better than expected as Jared was able to provide detailed explanations to all the options that were available, and was able to adapt the recommendation based on changes I decided after some more thought. The comparison PDFs with quoted prices, brochures and policy details was also super helpful in making an informed decision.

Clint

verified

Verified Customer

We found Andrez, really good, knew his stuff, very honest. Rgds Clint, Jill hartley

9 months ago

Clint

verified

Verified Customer

We found Andrez, really good, knew his stuff, very honest. Rgds Clint, Jill hartley

What is income protection insurance?

Income protection insurance (also called salary protection or loss of income cover) provides a monthly payment if you are unable to work due to a long-term injury or illness. Income insurance can support you long after your sick leave entitlement runs out.

You can use this monthly cash benefit for anything you or your family needs to support your recovery and keep up with financial commitments. You can use it for:

  • Rehabilitation or therapy 
  • Medications including non-PHARMAC funded drugs
  • Diagnostic tests and consultations at private healthcare facilities
  • Mobility devices and modifications to make living with a disability in your home easier
  • Groceries, utility bills, and other living expenses
  • Mortgage or rent payments
  • Payments for car loans, credit card bills, and other financial obligations

Do I need salary protection insurance?

Without protection from life’s uncertainties, a health crisis or injury can easily wipe out your hard-earned savings and assets. You insure your home or car in case of accidents or major damages, don’t you? It’s even more important to protect your most valuable asset: your health and ability to earn an income.

  • Around 54,800 Kiwi families experience having their main income earner stop working for three months or longer due to an illness. (Horizon Research survey)
  • One in three Kiwis don’t have enough funds for an unexpected $500 bill. (Kiwibank survey)
  • ACC (Accident Compensation Corporation) only covers you if you’re hurt in an accident. ACC won’t cover you if sickness prevents you from going back to work. If you are self-employed or a contractor, ACC may also be confusing and costly to access, which could see you missing out or not getting the level of cover you need.

If you’re not sure whether you need income loss insurance, just ask yourself:

  • Do you have enough sick leave to cover your mortgage, debts, living expenses, and other financial obligations if you can’t work for several months or years due to an injury or illness?
  • How long will your savings, sickness benefit, and other income support you and your family?

If you don’t have sufficient resources to fall back on, getting income protection is a smart financial decision.

How does income protection insurance work?

Income protection insurance provides you with a financial cushion by insuring up to 75% of your income.

The monthly benefit you will receive will be reduced (offset) by other benefits you may be getting or entitled to for the same illness or injury. This may include:

You will start receiving benefits after the waiting period you chose when you applied for income insurance. For example, if you choose a waiting period of eight weeks, your benefits will start if you are still unable to work two months after you filed a claim.

You will receive monthly payments for the duration of the benefit period you selected when you got the policy. For example, if you chose a 5-year benefit period, you will continue to receive monthly payments for five years if you remain disabled and unable to work during this period.

Who can buy income protection insurance?

You can apply for income protection if:

  • you’re 16 to 55–60 years of age (the maximum entry age varies across insurers)
  • you’re employed (either full-time or part-time) or self-employed, and
  • you’re a New Zealand citizen, a permanent resident, or have a long-term business visa or a work permit in the country.

Insurers may have other eligibility requirements. Talk to a Policywise adviser to learn more about each insurer’s criteria.

Choosing a waiting period

The waiting period refers to the time you’ll have to wait before your monthly income protection payout starts.

Choose the waiting period that suits your needs–it can be 2, 4, 8, 13, 26, 52, or 104 weeks

When choosing a waiting period, consider:

  • how long your emergency fund will last if you are unable to work
  • other income sources or savings you can rely on if you have to stop working
  • how much paid sick leave your company owes you.

For example, if you have 2 weeks sick leave and your emergency fund can cover you for 6 weeks, you might opt for an 8-week waiting period.

TIP: Selecting a longer waiting period can make your premiums more affordable.

Choosing a benefit period

The benefit/payment period is the maximum length of time you can receive monthly benefits provided that you continue to meet the claim criteria. This can be for a year, 2, years, 5 years, or until retirement (age 65 or 70)

You will stop receiving income benefits when the earliest of the following occurs: 

  • you are no longer disabled and can go back to work
  • your benefit period ends
  • your cover ends
  • you pass away

Choosing a shorter benefit period lowers your premium, but this also means that your payouts will stop sooner even if you’re still unable to work. If you choose until age 65 as your benefit period, and you suffer a permanent disability and can no longer work, you will continue to receive monthly payouts until you reach retirement age.

How much monthly benefit will I receive if I need to claim?

You can get up to 75% of your gross pre-disability income, less any benefits you’re receiving or are entitled to for the same illness or injury. For example, if your annual salary is $60,000 (or $5,000 per month), and you’re not receiving benefits from other sources, you can get up to $3,750 per month.

The exact monthly benefit you’ll get depends on:

  • the type of cover you chose: agreed value (based on your income when you applied for cover) or indemnity value (based on your income at claim time)
  • whether you are receiving benefits from other sources (also called benefit offsets) due to the same illness or injury. Benefit offsets may include sick pay from your employer, ACC entitlements, or other insurance policies you may have.
  • how much of your income you have insured: You can opt to insure less than 75% of your income, depending on your circumstances and ability to pay the premium.

What's covered? Built-in and optional benefits of income insurance

Income insurance offers additional benefits that can ease the significant physical and financial challenges that come with a major sickness or injury.

Below are some built-in and optional benefits many insurers offer. Please check your policy document for the full list of benefits.

Sample Benefits
(Note: Income protection insurance products have varying built-in and optional benefits. Refer to your insurer’s policy document to know which benefits they offer.)

Total Disability Income Benefit

  • You will be given a monthly benefit at the end of the waiting period until you are no longer totally disabled or until the end of your cover term.

Partial Disability Income Benefit

  • You will receive a monthly benefit if you are partially disabled and, as a result, have to work significantly fewer hours or earn less than your pre-disability income.

Rehabilitation and Support

  • Your insurer will find ways to assist you so you can go back to work.

Vocational Assistance

  • Your insurer will reimburse your vocational assistance programme expenses if you can no longer work in the same occupation prior to your disability.

Home Modification and Equipment Expense Benefit

  • This benefit helps cover the costs of specialised equipment and home modifications you need to make due to your disability.

Back to Work Payment

  • Most insurers provide a lump sum benefit if you are able to go back to work within a specific period after making a claim.

Pregnancy Premium Waiver

  • Some insurers will waive your premium within a specific period during and after your pregnancy. You can still file a claim while your premium is waived.

Return Home Benefit

  • If you suffer a critical condition for the first time and you are overseas, your insurer will help cover the cost of your and your support person’s travel back home.

Home Care Benefit

  • Your insurer helps pay for your professional carer or helps replace the income a family caregiver sacrifices to look after you.

Childcare Support Benefit

  • Several insurers reimburse the cost of additional childcare you may require while you are disabled.

Bed Confinement Benefit

  • Your insurer may provide a daily benefit if you are confined to bed at home and need full-time care or are admitted to a hospital for several days.

Recurrent Disablement Benefit

  • Most insurers will waive the waiting period if, within 12 months from the end of your original claim, you are disabled again due to the same or a related illness or injury.

Death Benefit (optional)

  • Some insurers provide a lump sum if the insured passes away while their policy is in force, helping pay for funeral costs and other expenses.

Claim Indexation Benefit (optional)

  • Your sum assured will increase each year to keep up with inflation.

Redundancy Cover (optional)

  • You will receive monthly benefits for a specific period if you are made redundant.

Retirement Protection (optional)

  • Your insurer pays your KiwiSaver scheme contribution while you are receiving your monthly total disability income benefit.

Critical Illness/Severe Illness Benefit (optional)

  • Your insurer pays a benefit if you suffer from a listed condition such as cancer, heart attack, or stroke.

Specific Injury Support (optional)

  • Your insurer pays a benefit if you experience a covered injury such as paralysis, blindness, loss of limb, or fractures listed in your policy.

Mental Health Discount/Limitation (optional)

  • Your insurer provides a premium discount when you opt for a maximum benefit period of two years for mental illness claims.

Does income protection insurance cover redundancy?

Redundancy cover isn’t a standard benefit in insurance protection policies, but some insurers offer it as an add-on. This optional benefit provides a monthly payout for several months if you are made redundant.

Other insurers give you the option to suspend your cover if you are made redundant. Note that you will not be able to make claims for injuries or illnesses during the suspension period.

How much do income protection premiums cost?

Your income protection premium depends on multiple factors such as your:

  • Age & gender
  • Health & smoking status
  • Occupation & annual income
  • Percentage of income you’d like to insure
  • Waiting period & payment period
  • Whether you choose level term (you pay a fixed premium) or age-rated payments (your premiums increase as you age).

Below are sample quotes from New Zealand’s best income protection insurers. Contact us to get a personalised quote comparison.

Sample quotes for a 35-year-old 
Monthly benefit: $6,000
Waiting period: 13 weeks
Premium payment frequency: Fortnightly
Benefit Period
nib Income Protection Cover
Female (non-smoker), employed
1 year
$24.25
$19.38
2 years
$31.13
$28.49
$27.95
$24.46
$24.78
$23.27
5 years
$33.41
$35.06
$31.35
$31.39
$30.22
$29.85
To age 65
$50.33
$53.38
$45.01
$50.72
$54.14
$38.09
To age 70
$52.10
$55.27
$51.15
$53.74
$57.15
$39.88
Female (non-smoker), self-employed > 3 years
1 year
$26.31
$17.83
2 years
$33.88
$28.49
$27.95
$24.46
$26.97
$21.33
5 years
$36.39
$35.06
$31.35
$31.39
$32.96
$27.25
To age 65
$55.00
$53.38
$45.01
$50.72
$59.26
$34.67
To age 70
$123.40
$119.75
$110.83
$116.45
$135.59
$78.59
Male (non-smoker), employed
1 year
$16.40
$14.03
2 years
$20.67
$19.06
$18.22
$16.41
$19.77
$16.57
5 years
$23.94
$23.69
$22.74
$20.75
$22.22
$20.89
To age 65
$33.16
$36.64
$29.25
$32.82
$32.71
$26.28
To age 70
$33.87
$37.19
$31.43
$34.71
$33.93
$27.45
Male (non-smoker), self-employed > 3 years
1 year
$17.68
$13.01
2 years
$22.38
$19.06
$18.22
$16.41
$21.46
$15.30
5 years
$25.98
$23.69
$22.74
$20.75
$24.16
$19.19
To age 65
$36.12
$36.64
$29.25
$32.82
$35.69
$24.04
To age 70
$36.89
$37.19
$31.43
$34.71
$37.03
$25.09
Disclaimer: The quotes above are for general informational purposes only. Your exact premium will depend on your gender, age, smoking status, occupation class, type of income cover, percentage of insured income, and other factors.

Why compare income protection plans and quotes before buying

Comparing income protection insurance products from multiple insurers allows you to choose the best product for your circumstances at the best price.

But comparing and reviewing income protection cover details can be overwhelming.

At Policywise, we make comparing income protection insurance quotes simple and easier for you, and it’s free

Why choose Policywise as your income protection insurance adviser

Policywise offers you:

  • Comprehensive, impartial, and fast income protection quote comparisons: We include quotes from multiple insurance companies so you can choose the best product at the lowest price.
  • Personalised recommendations that fit your needs and budget: Policywise advisers help you weigh up the pros and cons of each product as they relate to your situation. They explain technical terms and help you understand what’s covered and what’s not so you can make an informed decision before buying a policy.
  • Free insurance advice: Policywise advisers can help you work out how much insurance you truly need. They’ll also review your existing cover and help you enhance your financial plan with the best insurance products.

And if you need to make a claim, Policywise will go into bat for you. Dealing directly with the insurance company can be challenging and stressful and you may not get the result you were hoping for. We can make the whole process much smoother.

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Independent claims support & advocacy
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Experts at negotiating pre-existing conditions
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How Policywise works in 3 easy steps

1

Tell us about yourself

Click the button below to get started by entering some basic details. (Takes less than 30 seconds.)

2

Get your FREE, no-obligation quote comparison

We’ll provide a straightforward run-down of your best options. It will show you the top income protection insurance policies that match your needs, with research and rankings on each income insurance provider. You can see a quote summary of the lowest market prices available for these policies. We provide all this completely free, with NO ADDED COST on the premiums, because the insurer pays our fees.

3

We take care of everything for you

If you like our recommendations, our experienced income insurance heroes will set up everything. Eliminate the pain of organising your income protection insurance. We handle all the time-consuming back-and-forth with the insurer, on your behalf. This is FREE for you because the insurer pays our fees as a commission on the policy you buy.

Frequently Asked Questions

Are all occupations accepted?

No. Most insurance policies won’t cover high-risk professions such as military, police, prison guards, and coal miners.

What are the monthly maximum sum insured amounts?

Insurers offer different maximum cover amounts, ranging from $8,300+ to $40,000 per month.

When will my insurance protection cover expire?

Your cover will usually expire when you turn 65 unless your policy allows an extended cover for up to 70 years of age.

How much income protection cover do I need?

The amount of cover you need will depend on your circumstances and financial obligations. Our Policywise advisers can help you calculate the monthly benefit you’ll require if you have to stop working due to a disability.

What are my payment options?

You can pay through direct debit or credit card with options to pay weekly, fortnightly, monthly, quarterly, half-yearly, or yearly.

Is income protection insurance tax deductible?

According to the Inland Revenue Department, you can deduct your income protection premiums if any claimed income insurance payout is taxable.

Do I have to pay tax on income insurance payouts?

Yes, IRD generally considers income insurance payouts as income and therefore taxable.

What is not covered by income protection insurance?

Income protection insurance won’t cover the following:

  • Injuries due to self-harm
  • Injuries due to criminal activities
  • Pregnancy, childbirth, or a miscarriage unless resulting in a significant disability
  • Patients who fail to follow recommended medical treatments
  • While a person is in prison or home detention.

What is the difference between a policy owner and life assured?

The policy owner owns the policy. He/she pays the premiums and can make changes on the policy.

The life assured is the person insured under the policy. The life assured cannot alter the policy without the policy owner’s authorisation.

How much will it cost me to get your expert advice and assistance?

Nothing. Our assistance and consultation sessions are free. The quotes we provide you are the same prices you’ll get if you requested quotes from the insurers.

Does income protection cover pregnancy or maternity leave?

No, it won’t pay you a monthly benefit if you’re unable to work due to pregnancy. But insurance protection may cover you if your pregnancy leads to a disability that lasts longer than three months after the end of your pregnancy.

Some insurers may also waive your premiums for a specific period during and after your pregnancy while still keeping your policy in force.

Can I make a claim if I need to stop working due to mental health reasons?

Yes, income protection insurance provides benefits if you can’t work due to a mental health condition such as depression.

Can I still get income protection cover if I have a pre-existing medical condition?

Having a pre-existing medical condition does not disqualify you from getting income protection cover. However, it may affect your premiums or your cover. We recommend speaking with a Policywise adviser so they can give you more information and help you find the right insurance product for your situation.

Can I make a claim if I lose my job?

If you lose your job because an injury or severe illness prevents you from working, you can claim on your income protection insurance. If you lose your job due to other reasons, you cannot use your cover.

Insurers usually offer an option to suspend premiums if keeping up with premium payments becomes difficult while you’re between jobs. However, this usually means that you won’t be able to claim benefits for conditions that occur during the suspension period.

What if I am overseas for travel or work, will I still be covered?

Yes. If you’re in another country for work or leisure, you remain covered.

Can I increase or reduce my cover after the policy is issued?

Yes, you can change your cover to match an increase or reduction in your income and/or financial obligations. Talk to a Policywise adviser to get more information about each insurer’s policies or requirements when adjusting cover amounts.

What happens if I can't pay my premiums on time?

Insurers give you time to update your premium payments. After the grace period, your policy will be cancelled.

Some insurers offer a premium suspension benefit. This option allows you to suspend your cover temporarily if you need to take leave from work, lose your job, or experience a significant decrease in your income. While you can’t claim benefits for illnesses or injuries that occur during the suspension period, your policy won’t be cancelled and it gives you time to get back on your feet financially.

Do insurers offer money-back guarantees in case I change my mind after getting my policy?

Yes. Insurers offer a free look period. If you decide to cancel your cover within this period, the insurer will return your premium payments. If you cancel your policy after the free look period, you will no longer receive a refund.

Can I cancel my cover anytime?

Yes, but we strongly recommend keeping it for your own protection and for your family’s benefit.

If I already have an income protection policy, can I get another one?

If you intend to keep your current income protection cover, we encourage you to be careful about getting a second policy.

This is because the payouts you receive from your first income protection policy (as well as other sources such as ACC or your employer) will be deducted from your benefits under the second policy. In effect, you are paying double for the same cover amount.

Do I need to update the insurer about changes in my circumstances?

Yes. Policywise clients can simply send us an email about these changes and we will take care of updating the insurer for you.

I’m not satisfied with my existing income protection cover. Can you help me look for a better one?

Definitely. Policywise advisers are experts in comparing different insurance products and providers. Just give us the details of your current cover and we’ll provide quotes for policies that match your needs.

Book a call with a Policywise adviser to discuss your options!

How do I file a claim?

If you need to stop working due to an illness or injury, consider filing an income protection claim as one of your top priorities. Call your insurer as soon as possible so they can guide you through the claims process.

Policywise clients can also contact us for prompt, stress-free claim filing assistance.

Will I receive benefits if I am partially disabled but can still work?

Yes. Income protection pays a benefit if a partial disability significantly impacts your work hours and income.

What if I have other questions about income protection insurance?

Just send us a message or schedule a callback and one of our insurance experts will contact you at your available date and time.

Quickly find the cover that’s best for you

Policywise tells you which health, life or disability insurance best matches your circumstances, 100% free. Talk to one of our insurance advisers to find out which life insurance is best for you.

Important Disclaimer: The information on this website is general in nature and does not consider your personal situation. It is not intended as a definitive financial guide. Before making any insurance decisions, we recommend speaking with a licensed Policywise adviser.
 
Policywise advisers are licenced by the Financial Markets Authority to give financial advice on health, life, and disability insurance. For more, see our Public Disclosure page.
 
All insurance is subject to insurer approval. Policies may include stand-down periods, exclusions, terms and conditions, and premium loadings not listed here. Optional (add-on) benefits come at an extra cost. Please refer to the relevant policy document for full and current details, as insurers may update these at any time.
 
Product pages on this site are summaries only. In the case of any difference between website content and the insurer’s official policy wording, the insurer’s wording will apply.
 
 
 

References

Fuller, James. “Here's Why ACC Is Confusing for the Self-Employed.” The Spinoff, 14 Oct. 2020, https://thespinoff.co.nz/money/14-10-2020/heres-why-acc-is-broken-for-the-self-employed

“Getting Paid If You Can't Work - Weekly Compensation.” ACC, https://www.acc.co.nz/im-injured/financial-support/weekly-compensation/

“Household Saving Falls in the March 2021 Quarter.” Stats NZ, 22 July 2021,https://www.stats.govt.nz/news/household-saving-falls-in-the-march-2021-quarter

“How Long Can You Stay Afloat If You Become Seriously Ill?” HorizonPoll, 18 Nov. 2015, https://www.horizonpoll.co.nz/page/420/how-long-can

“Injuries We Cover.” ACC, https://www.acc.co.nz/im-injured/what-we-cover/injuries-we-cover/

“New Research from Kiwibank Reveals the State of Saving in Aotearoa.” Kiwibank, 12 June 2024, https://www.kiwibank.co.nz/about-us/news-and-updates/media-releases/new-research-from-kiwibank-reveals-the-state-of-saving-in-aotearoa/

“Questions We've Been Asked.” Inland Revenue, 23 Feb. 2018, https://www.taxtechnical.ird.govt.nz/-/media/project/ir/tt/pdfs/questions-we-ve-been-asked/2021/qb-21-06.pdf

“Types of Individual Expenses.” Inland Revenue, https://www.ird.govt.nz/income-tax/income-tax-for-individuals/types-of-individual-expenses

“What We Cover.” ACC, https://www.acc.co.nz/im-injured/what-we-cover/